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Local Central Station

Our parent company, Alarm Partners, is the largest independently owned and operated central station provider in South Florida. We are familiar with the law enforcement agencies and emergency responders in your area allowing us to provide a higher level of service. Since our employees and owners all work and live locally, we are more accessible and can manage your account with the attention you deserve. While many of our local competitors have moved their monitoring operations out of state, or even out of the country, we continue to live, work and focus only on the needs of South Floridians.

The central station is company owned and operated UL-approved, 5-Diamond Certified CSAA housed in the company-owned headquarters in Delray Beach. Our software is technically advanced which allows us to work with you to perform any services that you require. The station offers such advanced features as smart control alarm view and control, alarm action patterns, automatic voice recording on all calls, video verification, unattended report generation, customer access and a variety of other features.

Customer Satisfaction

After your one-year warranty with Mellon, Alarm Partners continues the service with their own technicians that are fully trained to handle any security service that you need within 24 hours. They have GPS-monitored vehicles and employ an in-field service system that allows them to do everything on the call electronically. The tablet application is connected to the dispatch center as well as the Central Station. The technicians have access to the installation information as well as the service history and notes. Alarm Partners invests heavily in technology to ensure that they deliver the highest level of service possible.